We understand booking in for your first curly cut can be pretty daunting especially if you are brand new to the curly world. Rest assured, you are in the best hands at Haylo.

When you arrive

You will be greeted by one of our friendly staff who will invite you over to our comfy couch to settle in with a complimentary hot or cold beverage.

Consultation

You will then begin your one-on-one consultation customized to you.

Dry Curl-by-curl cut

After your consultation, your very experienced and talented curl specialist will begin your dry cut using the curl-by-curl cutting technique.

Co-wash & treatment

Once your curly haircut is complete, you can enjoy a co-wash and deep treatment finished off with a relaxing scalp massage.

Styling

Next comes your product application and setting your curls to dry. Now you can sit and relax under the over-head dryer until your
hair is completely dry. Feel free to order a wine & cheese platter or toastie while your hair is drying.

Finishing the process

Once your hair is completely dry, we will then ‘scrunch the crunch’ to break up your ‘cast’ and then complete a final cut check.

During this process, you will be guided through a personalized method for your hair with your prescribed products to achieve the best results.

Please wash your hair the day before your appointment and style as you normally would. It is important that your hair is completely dry when you arrive. If your hair has been tied up, please let your hair down to relax before your appointment.

We are often fully booked so we do require a 30% deposit for all appointments that would need to be paid 2 days prior to your appointment so secure your spot with us. This will be fully redeemable at your appointment.

We do require 24hrs notice for any cancellations or changes to your appointment. If an appointment is not canceled before the 24hrs the deposit will be retained. Please be sure to understand our cancellation policy before making your appointment.

Due to high demand, our trading hours may change. However you can reach us by phone, email, instagram & facebook between Wednesday and Saturday.

If you need to change your appointment during the period we are closed, please send us a text or leave a voicemail and we will get back to you when we return to the salon on Wednesday. If you reach out to us outside of the 24hrs your deposit will be refunded.

Please give us a call if you can’t find the time and dates that you are after. Sometimes we can move things around manually over the phone to fit you into your desired dates/times.

Wednesday 9:00am – 5:30pm
Thursday 9:00am – 7:00pm
Friday 9:00am – 5:30pm
Saturday 9:00 – 4:00pm

We have onsite parking available directly out the front of the salon. There is also 1 hr street parking on Keira St and all day parking
on Church St directly behind Keira St.